With revenues of approximately $800m and over 15,000 products, CH2 is Australia's largest pharmaceuticaland medical healthcare service provider. The company's 8,000 plus customers are located throughoutAustralia in metropolitan, regional and country areas and include public and private hospitals, aged care,primary care and veterinarians.
“Building on existing success in the pharmaceutical wholesale industry, we're looking forward to working withour new client partner to deliver market leading results,” said GRA Partner, Carter McNabb.
“GRA's forecasting and planning tool GAINS is the most powerful in its class, and the outstanding results ourclients achieve with substantial inventory reductions, reduced operating costs and increased service levels istestament to the tool's ability. With Symbion and now CH2 on board, GAINS is planning and optimising asignificant proportion of pharmacy and hospital distribution across Australia,” Mr McNabb said.
With significant inventory levels, national supply chains and stringent service level requirements,pharmaceutical wholesalers and distributors are well positioned to achieve sustainable benefits from "best ofbreed"GAINS forecasting and inventory optimisation software.
“We selected GRA and GAINS because their track record of delivering results to their clients is impressive. Welooked at a number of options in the market and decided that both their planning tool and implementationapproach were the best,” said Tim Cosgrave, National Procurement Manager for CH2.
“Financial performance and working capital efficiency are important to our shareholders, but customer servicelevels are critical to our position in the industry. Given our analysis of their experience and capabilities, we feltcomfortable that GRA would help us deliver greater financial returns, but at the same time increase serviceperformance to our customers,” said Mr Cosgrave.
Since 2001 GRA has been working with Symbion Pharmacy Services (SPS), one of Australia's leadingpharmaceutical wholesalers, to deliver enhanced forecasting and planning capabilities. The successfulimplementation of GAINS software has reduced inventory levels by 26 per cent and increased service levels to97 per cent. SPS achieved increased return on assets (ROA) and improved supply chain efficiency.
GAINS is a "best-of-breed"demand, inventory and supply chain planning and optimisation system with uniqueplanning capabilities that enable businesses to optimally balance the 4 C's - Capital, Costs, Capacity andCustomer service levels. Providing a powerful, fact based decision support at the strategic, tactical andoperational levels, GAINS is a time-tested solution with the proven ability to rapidly deliver results and createadditional value within the supply chain.
“On the surface other tools may appear to have similar functions, but GAINS has been developed and provenover the last three decades and is in a class of its own,” said Mr McNabb.
“Much of GRA's success comes from our proven methodologies for quickly delivering quantifiable andsustainable improvements in inventory, cost and service level performance. We achieve this by maintaining ahighly practical approach to implementation that ensures results are delivered by working closely with our clients.”
GRA is Australia's premier specialist supply chain and logistics consulting firm. Founded in 1997, the companyoffers expert consulting, professional services and advanced planning systems across a broad range ofindustries throughout the Asia Pacific region.
GRA provides its clients with a competitive advantage by significantly improving margins, asset efficiency andsupply chain responsiveness. Work undertaken is at strategic, operational, systems implementation andtraining/education levels. Using proven methodologies for delivering real working capital, cost and servicelevel improvements, GRA's focus is bringing about real change and sustainable benefits for its clients.
GRA's clients include Amcor Fibre Packaging, Australian Defence Forces, Australia Post, Cadbury Schweppes,Cement Australia, Cummins Engine Australia, Fosters Australia, Honda Australia, Hunter Valley Coal, Mitre 10,Nestle Australia, OneSteel, Qantas, Reece, Sara Lee Australia, Super Cheap Auto and Wesfarmers Industrial &
Clifford Hallam Healthcare Pty Ltd (CH2) is Australia?s largest wholesaler and distributor of healthcare productsand services to healthcare organisations. It is accredited to the current quality standard ISO 9001:2008.
With branches in each state, CH2 is committed to the ongoing implementation and maintenance of qualitycustomer service and management procedures to ensure the highest possible standards in its delivery ofproduct, back-up service and technical support.
CH2 carries a comprehensive range of medical and surgical products, pharmaceuticals, general hospitalconsumable items and healthcare equipment.