Bringing together GAINSystems partners and customers, the annual GAINS Research Group (GRG) provided a fantastic opportunity for all involved to reflect, learn and evolve. In a setting where user feedback is highly encouraged, not only do attendees get an insight into the future product roadmap, GAINSystems takes away what is truly important for each of their customers – challenging themselves to present an even better customer experience.
Day 1 of the two-day conference included a keynote speech from Supply Chain Analyst and enthusiast Lora Cecere, a customer presentation from Graybar Electric detailing their GAINS journey, and high level roadmap presentations by the GAINSystems’ Senior Leadership Team.
The second day covered in depth functional enhancements (developed, in development and proposed), and offered valuable one-on-one sessions with GAINSystems experts to further discuss their current usage of GAINS.
GRA’s Kevin Frank and Nathan Singhavong were on the ground to participate in this year’s GRG, and are excited to see what is in the pipeline for the GAINS product.