Bell Helicopter GAINS Success
Reduced active spares inventory investment by 19% as service parts sales increased.
- Ensured repair parts availability at 98% off the shelf with less operating cost
- Eliminated conflicts between Repair and Manufacturing part demand
- Ensured compliance with Military PBL contract requirements on budget, on time.
- Dramatically improved parts availability driving an 8% increase in service parts sales.
- Provided an effective customer service performance report and vendor score card.
“Bell Helicopter has been recognized as having the best customer service in the industry for many years, even before we installed GAINS. Now that GAINS is installed, however, we are able to provide the best service in the industry with 19% less inventory and 30% lower handling costs.” – Manager, Support Systems Development